November
28
2020
14:25
973 62 12 42
973 62 13 69
0
0 €

Help

1. Should I register to use the web services?

It is not essential to be registered in our system to use it, but it is highly recommended.

Make sure all your data is correct since in case of a jackpot, we must verify your identity.

You can sign up with the Facebook social network by clicking here:

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You can also sign up by directly entering the user and password at your will on the left-hand side and repeating the process for security on the right-hand side.

In the following image you must fill in all the sections and when you have finished click on "Finish".

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2. Lottery shipping and payment options

 

WAYS OF PAYMENT AND LOTTERY SHIPPING:

 

 You will receive the shipment by Seur. All shipments are insured.

 

 - Credit card (The amount that you wish) :

 Shipping cost: 11€ in the Peninsula and the Balearic Islands.

 Shipping cost: 19€ Canary Islands.

 

- Cash on delivery (up to 1,500€) :

Shipping cost: 15€ (11€ + 4€) in the Peninsula and the Balearic Islands.

This type of payment is not valid for the Canary Islands, Ceuta and Melilla. 

 

- Wire transfer (The amount that you wish) :

           BBVA

           Headline: Sed de Mes

           ES86 0182 0249 6502 0205 2624

 

          BANKIA

          Headline: Sed de Mes

          ES44 2038 1044 6560 0087 4875

 

          B. SABADELL

          Titular: Sed de Mes

          ES19 0081 5200 1100 0181 7387

 

 

Shipping cost Peninsula and Balearic Islands: 11€ for orders below 2,000€

Shipping cost Canary Islands, Ceuta and Melilla: 19€ for orders below 4,000€

 

Shipping cost to the Peninsula and Balearic Islands: 0€ for orders over or equal to 2,000€

Shipping cost Canary Islands, Ceuta and Melilla: 0€ for orders over or equal to 4,000€

 

Payment methods:

Credit Card

Bizum (added cost of 0,60%)

Bank Wire Transfer

 

3. What is the Home Lottery like?

The term we use as ´Home Lottery´ means that you acquire the tenths (lottery tickets) and we will send them by express courier (Seur), which you will receive at home within approximately 24h-48h.

The shipping cost and the different payment options are explained on point 2 ´Payment methods and lottery delivery´.

4. What is the Digital Lottery like?
  • In order to play the Digital Lottery you must click on the “digital lottery” icon, by selecting this option, the tenths (lottery tickets) are deposited under your name at the Lottery warehouse. Such digital option does not let you to physically pick up your tenths (lottery tickets) at the Lottery store since you play online. That is, you only have the tenths (lottery tickets) virtually which you have received by email. You also have access to them from your account of our website.
    Upon acquiring your tenths (lottery tickets) you will receive an email confirming your purchase, and a few minutes / hours later you will receive another email with the validation of it. Validation means confirmation of your acquisition. Once validated, and after the draw has taken place, you will receive an email automatically generated by the system, which will let you know if you have a prize, even if it is a refund, The Million, Rain of Millions, Joker, ... In case you have obtained a prize less than 2,000€, such amount will be automatically brought onto your virtual account, which you can use for other tenths (lottery tickets), EuroMillions, Primitiva,... You can also request the deposit of said amount to get wired into your bank account by accessing the section of your “account”, and then “collect prize”.

 

  • The tenths (lottery tickets) will be sent with the series and fraction numbers as indicated in the explanation of the validation email.

 

  • If the prize is worth 2,000€ or more, due to Spanish law, we will help you in all the procedures (both by phone and by email) since this amount must be implemented directly into a Spanish banking entity.
    If you reside abroad, it will be the same financial entity that will provide you with the details to be followed (most of the time), otherwise you will have to come to Spain in order to collect the prize.

 

  • You can deliver balance from your credit card to your virtual account by clicking on the “money deposit” icon.

 

  • If you want to receive the tenths (lottery tickets) physically at home, then you must select “Physical Lottery” which is a different concept. By doing so you will receive them by a secured and express mail service (called Seur) within 24h-48h.

 

  • Accessing your account, “Plays history” and "My bets", you can see the list of bets you have made. You can mark your favorite moves to remember them in the future. You can also play the combination of your choice again and, if you wish, you can also subscribe for as long as you wish by pressing "Play".

 

5. How to collect a Digital lottery prize?

 

  • To collect a prize access to your ´Account´, when you are in the ´Account Management´ section, then click on the ´Money Withdraw´ icon. After that you must enter the amount you wish to wire and the Iban of your bank account. Then click on ´Send request´ in order to confirm the transfer. You need to fill the form with all your personal details. Depending on whether you make the transfer from another bank or from the same bank account you will receive the money on the same day, the next day or in approximately two / three days. In the Christmas draw and the Child draw due to the large number of prizes handed out, it might take four to five days to be wired.

 

  • The minimum amount required to be transfered is €3.

 

  • Prizes of less than 2,000€ will be automatically be deposited after the draw in your virtual account of our website.

 

  • If the prize is equal or bigger than 2,000€, you must request the payment and we will transfer it into your bank account.

 

  • The prize must always be paid within 3 months from the date of the last draw in which the bet is participating in order to prevent the prize from expiring, otherwise you could not collect it.

 

  • You also need to enter your identity document (National ID / NIF / NIE).

 

6. Lottery for Corporations, Associations,...

If you are interested in knowing how The Golden Witch Lottery for Corporations works, click on the icon ´Lottery for Companies´ and you can read it at the bottom. You can also reach it by clicking here.

7. Schedule from july the 1st 2019 until january the 5th 2020

 

 

LOTTERY OFFICE SPECIAL SCHEDULE

 

 

OPEN

28th November 10h-13:30h

December 8th Immaculate Conception Day

 

 

CLOSED

28th November Afternoon

29th November

Christmas Day December 25th, 2020

New Year´s Day January 1st, 2021

Three Wise Men´s Day January 6th, 2021

 

 

 

Schedule from June 29th until January 5th:

Monday - Saturday:

    10:00h - 14:00h

    16:30h - 20:00h

Sundays:

     10:00h - 13:00h

Also open on public holidays and weekend holidays.

 

 

 

Schedule from January 7th until June 26th:

Monday - Friday:

    10:00h - 14:00h

    16:30h - 20:00h

Closed on weekends.

 

8. How to play on the National Lottery?

 

First you must choose the draw in which you wish to participate. Each lottery ticket consists of 5 figures, a series and a fraction.

There are also some draws like the Summer Extraordinary,… which have a special prize to a specific fraction (lottery ticket).

For the Christmas Lottery draw, you must click on the following icon:

 

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For any other Lottery Draw you must click on this icon:

 

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You can choose two forms of game, Home Lottery or Digital Lottery:

 

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- In the Home Lottery, you either choose the terminations or choose them The Golden Witch, receiving 48 hours after the tenth insured at home by Seur.

- In the Digital Lottery, you must choose the numbers among all those available on the screen. You will receive the tenths electronically by email. We will never send you your tenth paper print, since this option does NOT support home delivery.

 

You must also indicate the number of Lottery Tickets (tenths) you wish to acquire by clicking on the two + symbols or on the following symbol:

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Or by entering the amount directly in this box:

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In case you want The Golden Witch to choose the numbers, you must select it here:

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If you are looking for a specific number, you can contact us by email, telephone, fax or through the web form.

If you have read on a website that we have the number, the fact of having it assigned does not mean that we have it available, since it may have been sold.

Why can not we sell all the Lottery Tickets (tenths) we want from the same number? If we take the Christmas Lottery Draw as an example, each number consists of a maximum of 170 series (representing 1,700 Lottery Tickets (tenths)), this amount cannot be exceeded unless it is an association that participates for example 10€, then it would be double. In addition, some numbers have the totality (1,700 tenths), others 1,300, 600, 150, ... With which according to the quantity they sell faster one or the other.

 

Draws are held throughout the year, each one has a different prize:

- Thursday draw (takes place at 9:00 p.m.), each tenth is worth 3€.

- Saturday draw (takes place between 1:00 p.m. and 2:00 p.m.), each tenth is worth 6€.

- Saturday special draw, each tenth is worth 12€ or 15€ depending on the week.

- Extraordinary draw, each tenth is worth 20€.

 

The prizes are classified in: first prize, second prize,…

According to the ending, approximation, refund (you will receive the value you have paid for said tenth),…

 

If your Lottery Ticket (tenth) is awarded, you must collect it within 3 months so that it does not expire.

In case the prize exceeds 2,000€ you must collect it through a bank. We provide you with all possible legal procedures so you do not have any problems.

 

With the Digital Lottery we automatically enter the prize in your virtual account. If the prize exceeds 2,000€, the procedure would be the same as described in the previous paragraph regarding the Home Lottery.

 

 

9. How to play on Euromillions?


It takes place every Tuesday and Friday at 9:00 p.m. You can make 5 simple bets / column on each ticket, each worth 2.50€, in each you have to select a minimum of 5 numbers (from 1 to 50) at the top, and two stars (from 1 to 12 ) in the bottom box.
To select the numbers of each bet you can do it either randomly.
There are two types of bets:
- Simple bets: When you select the 5 numbers and the 2 stars.
- Multiple bets: When you select more than 5 numbers (up to 10) or more than 2 stars (up to 5) in each bet / column. The amount of the bet will vary according to the number of combinations marked.

Euromillions Jackpots are always over 17 Million Euros and the maximum they can reach is 190 Million Euros.

You have a prize if you hit:
- 2 or more numbers.
- 1 numbers and 2 stars at least.
- If you hit the code of El Millón.
- If you hit the code of the Rain of Millions.

In addition to playing Euromillions there is also the draw of the Million and the Rain of millions. You can win 1 Million Euros with El Millón in Spain. It is a code of 3 letters and 5 numbers.
The prize with the Rain of millions is made out of 25 prizes of 1 Million euros. However, the rains of the Rain of millions are not regular as with El Millón, but the dates of these draws are decided by the different Lotteries in each country.

10. How to play on the Primitiva?

 

The draws take place every Thursday and Saturday at 9:40 p.m.

You can play for a single draw (by checking the box for a draw), for two (by checking the weekly box), and for two weeks (by checking the 2-week box). If you meet us on a Friday and you want to play for 2 weeks, you would really play for 3 draws, the draw for the next day (Saturday), for Thursday and Saturday of the following week.

Each column consists of 49 numbers, in total there are 8 columns, each column or bet is worth € 1 (single bet). If 6 columns are selected they cost €6. It can be called column or bet. The 6 numbers range from 1 to 49.

You can select the numbers or bein randomly on our website. If you want to select more than 6 numbers you can do it directly. You can also place reduced bets, on the right side of the ticket it tells you the different options:

There are two types of bets:

 - Simple bets: Dialing 6 numbers in a column.

- Multiple bets: In this case you can select more than 6 numbers per column with a maximum of 11. Or 5 numbers per column depending on the number of combinations you wish to play.
To have a prize you need to match a minimum of 3 numbers.

In addition to being able to match 6 numbers in a column, there is a complementary number (for which you have matched 5 numbers and said complementary number) and a refund (from 0 to 9, which can be chosen manually or randomly).

If you hit the refund you will be paid the prize corresponding to the value of the bet played.

Parallel to the Primitive games already described, you can win 1 Million Euros with the Joker. Which is a 7-digit code printed just below the bets in the central part of the printed ticket. The price of the Joker is 1 Euro per printed ticket.

If you have a prize you must request to receive it before 3 months have passed since the date of the last draw.

 

11. How to play on the Bonoloto?

 

The draws are held on Monday, Tuesday, Wednesday, Thursday, Friday and Saturday at 9:30 p.m.

You will have a prize if you hit at least 3 numbers.

At least 6 numbers (from 1 to 49) must be selected per column / bet.

In addition to the 6 numbers that have come out, there is also a complementary number (for bets of 5) and a refund (from 0 to 9).

Although you can also ask to make it random.

There are 2 types of bets:

- Simple bets: selecting only 6 numbers per column / bet, with a maximum of 8.

- Multiple bets: selecting more than 6 numbers, and a maximum of 11, or 5 in each bet according to the selected combinations.

The price of each column / bet with 6 selected numbers is 0.50€. The minimum to play is 1€, therefore you have two possibilities, or play 2 columns / bets for one day or 1 column / bet for two or more days (weekly) depending on the day you purchased the ticket, you will play for 2, 3 or more days. You can also request to play for 2 weeks.

If you hit the refund you will be paid the prize corresponding to the value of the bet played.

If you have a prize you must request to receive it before 3 months have passed since the date of the last draw.

12. How to play La Quiniela?

La Quiniela

 

La Quiniela (the football pool) is based on selecting the winners of the 14 matches of the football league. In addition to the result of the "full to 15", in which you may fill in whether the first team is expected to win with the mark "1", a "2" for the second team, an "X" if you predict a draw, and with an " M ”for 3 or more goals scored.

The different types of bets are: simple, conditioned or reduced.

Simple Bet:

Choose the matches that you believe will be the winners of the 14 matches plus the exact result of the “full to 15”.

You can choose up to 8 different match forecasts from the first 14 games or a combination of more match forecasts for the 15 games.

You can play Elige8 (Choose8) for 0.50€ each bet. Select Elige8 (Choose8) and in addition to opting for the same prizes you will also opt for the usual prizes of La Quiniela. With Elige8 (Choose8) you can either choose to fill it out manually or let the system do it automatically for you.

You can also choose the option to play La Quiniela just once a week or on a weekly basis.

In La Quiniela 55% of the prize gathering is allocated to prizes.

13. How to play El Gordo?

 

The draws are held on Sundays.

At least 5 numbers (from 1 to 54) must be selected per column/bet.

In addition to a key number (from 0 to 9), which you can choose or let the system do it automatically for you.


There are 2 types of bets:


- Simple bets: selecting only 5 numbers per column/bet. Each column costs 1.5€, and there are a total of 6 columns/bets.


- Multiple bets: selecting more than 5 numbers.
In this game 55% of the earnings go to prizes.
You can play a week or two, and you can also subscribe and play continuously every week.

14. How to play Quinigol?

 

It consists of choosing the number of goals. It is necessary to choose the forecast of the 6 matches. You must select the exact result of the 6 matches of the corresponding football match for each bet. Each bet costs 1€. They include the name of the 6 games that they happen to be playing.

Several results can be chosen in each match.

You can select if you want to play the same goal forecast in the coming weeks.

There are 4 different options to choose the number of goals that you expect to be scored:

0, 1, 2 and M. To score 3 or more goals it is indicated by the sign M.

55% of the added proceeds go to future prizes.

 

The prizes are classified in:

1st Category

6 successful matches.

Winning 10% of the amount of the collected revenues plus possible jackpots from the previous week or weeks.

2nd Category

5 successful matches.

Winning 9% of the amount of the collected revenues plus possible jackpots from the previous week or weeks.

3rd Category

4 successful matches.

Winning 8% of the amount of the collected revenues plus possible jackpots from the previous week or weeks.

4th Category

3 successful matches.

Winning 7% of the amount of the collected revenues plus possible jackpots from the previous week or weeks.

5th Category

2 successful matches.

Winning 20% of the amount of the collected revenues plus possible jackpots from the previous week or weeks.

 

In case of several winners in the same category, the total collected revenues corresponding to them will be distributed equally.

 

If there are no second category winners, the prize would accumulate as a jackpot for the next draw.

 

If there were no second category winners, their prize would be accumulated in the third category. The same would happen with the third and fourth category, and if there were no fifth category ones, the prizes would go to the jackpot of the next draw.

 

15. How to play Quíntuple Plus?

 

It is based on predicting the result of 5 horse races, which is why it is called “Quintuple”, and “Plus” due to guessing the second place in the fifth race.

 

Out of the 6 columns, 6 numbers must be chosen, which range from 1 to 12.

The first 5 correspond to the winning horse, and the sixth to the second classified in the fifth race.

 

Taking into account the different categories of prizes, 55% of the collected revenues from all races will be distributed.

It is classified as follows:

1st category

Match the five winning horses and the second one of the fifth race.

2nd category

Match the five winning horses.

3rd category

Match four winners and the second one of the fitch race.

4th category

Match four winners.

Special category

If you were the only first-category winner. And if there is no other winner in the first category, the jackpot would be summed up for the next draw.

In case of two or more winners in each category, the corresponding prize will be distributed equally.

 

15. How to play Lototurf?

 

To play a bet, you must select 6 numbers from 1 to 31, and also the number of a horse from 1 to 12 corresponding to the winner of the 5th race of the day of the Turf. Otherwise just let the system choose the combination randomly.

You can play single bets of up to 6 combinations of 6 numbers and 1 horse. Also a combination of more numbers or horses.

You can select to play in successive weeks if you wish to do so.

In Lototurf, 55% of the collected money is handed out to prizes.

The prizes are of the following categories:

1st (6 hits + winning horse)

2nd (6 Successes)

3rd (5 hits + winning horse)

4th (5 hits)

5th (4 hits + winning horse)

6th (4 Successes)

7th (3 hits + winning horse)

Refund (Reintegro).

 

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Sunday: 10:00 - 13:30Public Holidays open.
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The logos of games and lottery used in domain, are property of the Agency of Lotteries and Bets of the State (LAE).

This portal only makes use of them in a merely identifying way that facilitates the selection and selection of the bettor.

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